Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.  Items can be exchanged or returned for store credit. Customer provides return shipping.

To be eligible for a return, your item must be in the same unused condition that you received it.  You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@ashleysblankets.com. 

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at info@ashleysblankets.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned such as custom products. Unfortunately, we cannot accept returns on sale items or gift cards.

Please get in touch if you have questions or concerns about your specific item.